Shipping Policy
Free delivery across India, carefully packed and tracked all the way to your door.
Last updated: October 202601Shipping charges
We offer FREE shipping on all orders across India — no minimum order value, no hidden charges. The price you see at checkout is the final price you pay.
02Order processing
- Orders are packed and dispatched within 1–2 working days (Monday to Saturday, excluding public holidays).
- Orders placed after 5 PM, or on Sundays and holidays, are processed on the next working day.
- During festive sales and peak seasons, dispatch may take an extra 1–2 days. We'll keep you updated.
Every bag is checked and carefully packed before it leaves us.
03Delivery timelines
After dispatch, delivery usually takes:
| Location | Estimated delivery |
|---|---|
| Delhi NCR & Haryana | 2–4 working days |
| Metro cities (Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, Pune…) | 3–6 working days |
| Rest of India | 5–8 working days |
| North-East, J&K, Andaman & remote areas | 7–12 working days |
These are estimates from our courier partners. Delays can happen because of weather, festivals, strikes or other reasons outside our control.
04Order tracking
As soon as your order is shipped, we'll send you the courier name and tracking number by SMS, email or WhatsApp. You can also check your order status anytime in My Account → Orders, or just message us on WhatsApp.
05Cash on Delivery
- Cash on Delivery (COD) is available on most pincodes across India.
- Please keep the exact amount ready — delivery partners may not carry change. Many couriers also accept UPI at the door.
- We may call or message you to confirm COD orders before dispatch.
- Orders refused at the door without a valid reason may lead to COD being disabled for future orders.
06Address & delivery attempts
- Please enter your complete address with landmark, pincode and an active phone number. We aren't responsible for delays caused by incorrect details.
- Need to change your address? Message us before the order is dispatched — once shipped, it can't be changed.
- The courier will usually try delivery up to 2–3 times. If the parcel can't be delivered, it is returned to us. We can re-ship it, though re-shipping charges may apply.
07Damaged or tampered parcels
If the outer package looks torn, wet or tampered with, please don't accept it — or take photos and record an unboxing video before opening, then contact us within 48 hours.
For damaged, wrong or missing items, see our Refund & Returns Policy.
08International shipping
Shopping from outside India? Please see our International Shipping page for countries, charges and delivery times, or message us on WhatsApp for a quote.
09Frequently asked questions
Is shipping really free?
Yes — every order within India ships free, whatever the order value.
My tracking hasn't updated for a few days. What should I do?
Tracking sometimes pauses while the parcel is in transit between hubs. If there's no update for 3 days, message us with your order number and we'll check with the courier.
Can I get my order delivered faster?
For urgent orders (like a wedding or event), message us before ordering. We'll tell you if faster dispatch or express delivery is possible to your pincode.
Do you deliver to my pincode?
We deliver to most pincodes across India. If you're unsure, message us your pincode on WhatsApp and we'll confirm.
Will I get an invoice?
Yes, an invoice is included in your parcel or sent to your email.
Where's my order?
Send us your order number on WhatsApp and we'll share the latest status.